Terms Of Service

Terms Of Service

These terms & conditions are in relation to business and work carried out by Embellish Graphic Art & Design.

 

 

Introduction

 

A contract is formed between the client and Embellish Graphic Art & Design when an order is received from the client. An order may be placed in verbal, written or electronic form. The product(s) or service(s) shall mean any product(s) or service(s) that is provided by Embellish Graphic Art & Design to the client.

 

Supply

 

Embellish Graphic Art & Design agrees to supply the product(s) or service(s) to the client as detailed in the order invoice according to the terms and conditions of this contract.

 

Payment

 

Embellish Graphic Art & Design will issue an invoice to the client in respect of product(s) or service(s)

supplied, or to be supplied. Payment terms and conditions will be stipulated on any invoices issued by Embellish Graphic Art & Design. The stipulations may include non-standard or special clauses, which may

be reasonably requested of the client.

 

Terms & Conditions

 

 

To ensure a prompt start to your product(s) or service(s), please review the below payment terms & conditions born through necessity.

 

  • All clients are required to pay a 50% non- refundable deposit upfront prior to any work product(s) or service(s) commencing. Your 50% deposit will secure your space in our schedule, as well as cover any proofs, initial time, unique ideas, and assets used in creating your product(s) or service(s).

 

  • Your space in our schedule will be based on the date and time your deposit is received into any of the provided payment accounts.

  • If items have been supplied for the requested product(s) or service(s) e.g. (T-shirts, Bags, Hats,etc.) without a deposit, we will NOT begin any work until the deposit has been received into any of the provided payment accounts, with confirmation from the client.

 

  • The remaining 50% deposit balance MUST be received prior to the release of any final product(s) or service(s). Your payment must be made via. online bank transfer or hand-to-hand cash exchange. We will NOT release files, products, or services without a watermark until thefinal payment has been received.

 

  • In the event additional product(s) or service(s) are requested or incurred during the design or printing process; these will be brought to the client’s attention at the time of the request or warranting. The additional charges will be added to your final invoice balance, which will beemailed or sent via. the client's preferred method of communication at the time of service.

 

  • All rush jobs (same-day or same-hour) of request will be subject to an additional $10.00 convenience charge, in addition to the current balance.

 

  • All jobs under $50.00 will require full payment upfront.

 

  • We prefer our customers to pay via. online transfer: however, we do offer PayPal transactions at an additional convenience fee charge of $5.00 in addition to your balance. The $5.00 charge will show on your invoice automatically. 

 

  • Once the final balance has been paid you will receive ALL proofs, and source files, as outlined in the initial proposal provided for your requested service.

 

  • File Maintenance- Once you have received your final files, we encourage you to save them in a safe place, as WE WILL NOT BE RESPONSIBLE for misplaced files once, they have been transferred successfully to the client. We advise that you save your files on a (Cloud Storage App, Dropbox, External Hard Drive, SD CARD, etc.) We do save all files e create but anything can happen, and we will not be responsible in the event we are not able to produce the files after they have been sent to a client.

Delivery & Collections

 

  • Collection of any product(s) or service(s) is FREE

 

  • At the time of booking, we will discuss whether collection or delivery will be the best option for the client. Our designated collection point is the Somerset Bridge Trading Post Parking Lot just after White Hill Maximart and Hog Bay Park Stretch (1 Middle Road Hog Bay, Bermuda SB 02). Upon the approach of the small drawbridge take the first right you will see a yellow building and a large parking lot; we will meet you there to provide your deliverables.

 

  • Delivery is available at the below rates; we will schedule a time for your delivery at the time of booking.

 

Delivery Fees

            

 

                 Dockyard – Hamilton - $5.00                                  Hamilton – St. David’s - $15.00